Jane App shows you reports. Practice Pulse tells you what to do.
Both are software for clinic owners. Only one names the patients about to drift, ranks them by recoverable revenue, and writes the rebook script ... by Tuesday morning, every week, automatically.
What Practice Pulse does that no PMS does
- Practice Vitality ScoreOne number, 0-100, that says whether your week is healthy. Composed from PVA, retention, utilisation, collections, attendance. No PMS gives you this.
- Retention Cliff with named patientsSarah K., James M., Priya R. are 9-14 days past their usual rebook window. Ranked by recoverable revenue. With the rebook script ready to send. Your PMS won't tell you this; we tell you while there's still time to call.
- AI Coach that reads your dashboard with you"Why did revenue dip last week?" — and you get a real answer with the actual numbers, the patients involved, and the moves to make. Not a chatbot. A coach grounded in your data.
- Per-practitioner scorecards with owner-controlled visibilitySee who's converting new patients, who needs coaching, where to spend management time. Owner picks what each practitioner can see. No leaderboard culture wars.
- Marketing ROAS that actually means somethingMeta and Google ad spend matched to actual new-patient revenue from your PMS. Not "clicks" or "conversions" ... dollars in vs dollars out by campaign. The kind of number you'd pay an agency to figure out.
- Cliniko + Xero on one screenCollections vs revenue. Payroll vs practitioner earnings. Cashflow. No more flicking between two tabs to figure out if last month was profitable.
- Anomaly alerts before you'd notice yourselfUtilisation slipping. Collections trailing billings. Missed-appointment rate creeping up. We surface the drift in week 2; most owners notice it in week 8.
Yes, Jane is a great PMS
And we don't try to be one. Jane App handles bookings, charts, payments, telehealth. Those are the table stakes for running a clinic. Cliniko handles them too, and so does Nookal, and so does Pabau. They're all good at the table-stakes work.
But once your booking + charting + payments are running smoothly, the question stops being "how do I run my practice?" and starts being "how do I run it better?"
That's a different software category. That's Practice Pulse.
Already on Cliniko? You don't need Jane.
Cliniko handles bookings, charts and payments beautifully. The reason most clinics consider Jane is the analytics layer on top. We are that analytics layer, on top of Cliniko, for less than Jane charges by itself.
Jane App (1 practitioner)
Full PMS plus Jane's analytics. You would be migrating off Cliniko to get here.
Cliniko + Practice Pulse (1 practitioner)
Cliniko $45 plus Practice Pulse $45. Same bookings, charts and payments you already use, plus AI Coach, Retention Cliff, Cliniko + Xero unified view, Marketing ROAS, and per-practitioner Scorecards.
That is roughly $70/month cheaper than Jane, for a clinic stack that does more, not less. The gap holds or widens at scale because Practice Pulse uses per-clinic tiers (one flat fee for 2–5 practitioners, one for 6–8, and so on) instead of charging per seat.
So who should pick what
- You're brand-new with no PMS: try Jane. It's good. We won't argue you out of it.
- You're on Cliniko and broadly happy: stay on Cliniko. Add Practice Pulse for the analytics, AI coach, retention cliff, and marketing ROAS your PMS doesn't do.
- You're on Cliniko and unhappy: Practice Pulse won't fix Cliniko's gaps directly, but the unified P&L view, anomaly alerts, and per-practitioner scorecards often surface what was actually frustrating you. Try us before you commit to a 2-month migration.
- You're already on Jane: we don't yet integrate with Jane App's API. We're working on it. Email us if you want to be on the wait-list.