Jane App shows you reports. Practice Pulse tells you what to do.
Both are software for clinic owners. Only one names the patients about to drift, ranks them by recoverable revenue, and drafts what to say. You open it when you want the next move. SMS and email open on your phone.
What Practice Pulse does that no PMS does
- Practice Vitality ScoreOne number, 0-100, that says whether your week is healthy. Composed from PVA, retention, utilisation, collections, attendance. No PMS gives you this.
- Retention Cliff with named patientsSarah K., James M., Priya R. are 9-14 days past their usual rebook window. Ranked by recoverable revenue. The coach drafts what to say; SMS and email open on your phone. Your PMS won't tell you this while there's still time.
- AI Coach that reads your dashboard with you"Why did revenue dip last week?" — and you get a real answer with the actual numbers, the patients involved, and the moves to make. You open it when you want the next move. Not a chatbot. A coach grounded in your data.
- Per-practitioner scorecards with owner-controlled visibilitySee who's converting new patients, who needs coaching, where to spend management time. Owner picks what each practitioner can see. No leaderboard culture wars.
- This week's visitsHow many people came in, who rebooked, and who didn't. The Cliniko week, without a spreadsheet. Ads can wait; they're in Settings later.
- Cliniko first. Xero if you want P&L.Appointments, patients, and invoices come from Cliniko on day one. Connect Xero later for profit-and-loss — collections vs revenue, payroll vs practitioner earnings, cashflow. Skip it and you still have the Cliniko week.
- Outstanding invoicesWhat's owed, by whom, and how overdue — from Cliniko. Xero is optional P&L; a skip-Xero clinic already has this list.
Yes, Jane is a great PMS
And we don't try to be one. Jane App handles bookings, charts, payments, telehealth. Those are the table stakes for running a clinic. Cliniko handles them too, and so does Nookal, and so does Pabau. They're all good at the table-stakes work.
But once your booking + charting + payments are running smoothly, the question stops being "how do I run my practice?" and starts being "how do I run it better?"
That's a different software category. That's Practice Pulse.
Already on Cliniko? You don't need Jane.
Cliniko handles bookings, charts and payments beautifully. The reason most clinics consider Jane is the analytics layer on top. We are that analytics layer, on top of Cliniko, for less than Jane charges by itself.
Jane App (1 practitioner)
Full PMS plus Jane's analytics. You would be migrating off Cliniko to get here.
Cliniko + Practice Pulse (1 practitioner)
Cliniko $45 plus Practice Pulse $45. Same bookings, charts and payments you already use, plus this week's visits, AI Coach, Retention Cliff, and per-practitioner Scorecards. Xero is optional P&L.
That is roughly $70/month cheaper than Jane, for a clinic stack that does more, not less. The gap holds or widens at scale because Practice Pulse uses per-clinic tiers (one flat fee for 2–5 practitioners, one for 6–8, and so on) instead of charging per seat.
So who should pick what
- You're brand-new with no PMS: try Jane. It's good. We won't argue you out of it.
- You're on Cliniko and broadly happy: stay on Cliniko. Add Practice Pulse for this week's visits, the AI coach, and the retention cliff your PMS doesn't do.
- You're on Cliniko and unhappy: Practice Pulse won't fix Cliniko's gaps directly, but this week's visits, the optional Xero P&L, and per-practitioner scorecards often surface what was actually frustrating you. Try us before you commit to a 2-month migration.
- You're already on Jane: we don't yet integrate with Jane App's API. We're working on it. Email us if you want to be on the wait-list.